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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelly Cook

March 12, 2025

5  out of  5
rating by Kelly Cook
"Very helpful and efficient staff. Andrea was great at communicating every step of the way. Would highly recommend."
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Joseph Castiglia

February 24, 2025

5  out of  5
rating by Joseph Castiglia
"I spoke with Andrea at Neri State Farm Agency. She was very kind and understanding and was a pleasure to work with! Very helpful and dedicated. Thank you so much!"
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Paul Ryan

February 21, 2025

5  out of  5
rating by Paul Ryan
"Andrea was great to work with! A pleasant experience!!"
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Alyssa Nauseef

February 21, 2025

5  out of  5
rating by Alyssa Nauseef
"Andrea was amazing and got me everything I needed. Been with state farm for a decade now and it's been amazing"
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Cee Walk

February 20, 2025

5  out of  5
rating by Cee Walk
"Very nice and helpful."
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Chris Marshall

February 14, 2025

5  out of  5
rating by Chris Marshall
"Ask for Andrea for any and all insurance needs - knowledgeable and painless, would highly recommend!"
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Black Snow

February 11, 2025

5  out of  5
rating by Black Snow
"Andrea is a amazing super awesome . A pleasure to talk to absolutely great customers service!!!!!"
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Peggy

February 6, 2025

5  out of  5
rating by Peggy
"Great staff great prices!! Andrea is so helpful!"
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Renee Delee

February 5, 2025

5  out of  5
rating by Renee Delee
"Andrea has consistently helped me with all my insurance needs.Always helpful and polite 🙂 !Thanks Andrea"
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Carol Woollis

January 31, 2025

5  out of  5
rating by Carol Woollis
"I visited the Neri Insurance & Financial Services State Farm office in Elbridge NY earlier today to pay a policy premium and while there I asked for clarification on our auto policy coverage. I was very pleased with the professional and courteous reception I received from both Kay and Andrea while in the office and most satisfied with the follow-up telephone call later this afternoon providing the pertinent information that I requested earlier."
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Foussean Bagayoko

January 30, 2025

5  out of  5
rating by Foussean Bagayoko
"Kay at State Farm was professional, helpful, and friendly. She clearly explained my options, answered all my questions, and made everything simple. I highly recommend her great service!"
We responded:
"Thank you for your review Foussean. We're thrilled to hear you had a great experience with Kay. "
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Owen

January 30, 2025

5  out of  5
rating by Owen
"Came into the office and met with Kay to discuss my insurance. She was very kind and addressed all my concerns. Very great customer service"
We responded:
"Owen, thank you for your wonderful review. It is our pleasure to serve you, and we're glad Kay helped you out with your insurance needs. "
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Sylvester

January 30, 2025

5  out of  5
rating by Sylvester
"Kay was great to work with i needed answers and had them before the end of the day."
We responded:
"Sylvester, we are grateful your wonderful review. Providing great service is a key part of our organization and we're pleased that Kay could be of assistance. Thank you."
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Dennis Mitchell

January 30, 2025

5  out of  5
rating by Dennis Mitchell
"Just want to thank Kay for her assistance she was for friendly helpful and responsive. She was able to answer my questions in a timely manner!"
We responded:
"We appreciate your support and kind words Dennis. Kay is a true gem and we're honored to be your good neighbor!"
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Brianna Muldrow

January 30, 2025

5  out of  5
rating by Brianna Muldrow
"Spoke with Kay and discussed some options for life insurance , she was very helpful and informative. I look forward to working with her in the future"
We responded:
"Brianna, we're delighted to hear you had a fantastic experience with us. Life insurance is such an important part of what we offer in protecting your family's financial future. We're thrilled that Kay was able to provide you with solutions and coverage."
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Rowena Green

January 30, 2025

5  out of  5
rating by Rowena Green
"Kasquana has been so delightful to speak with. She answered all my questions and help me understand diffraction insurances. Thank you!"
We responded:
"Thank you for your review, Rowena. We're so glad you had a great experience with our firm. It is truly our pleasure to assist you with your insurance needs. "
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Lisa Medeiros

January 28, 2025

5  out of  5
rating by Lisa Medeiros
"I called today and left a message. I needed to give them my new address and make a change to my policy. Andrea called me back and took care of everything. We had a very nice chat. She was very friendly and I really appreciate her help."
We responded:
"We are thrilled to hear that you had a fantastic experience with Andrea. Our agency is grateful for your business, and we look forward to serving you for years to come Lisa. Thank you "
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Kizzy Mitchell

January 28, 2025

4  out of  5
rating by Kizzy Mitchell
"I’ve always had a good experience working with my agent Kay. She always goes above and beyond and answers any questions that have. If you’re looking for someone that is efficient and will get the job done go see her."
We responded:
"Thank you for your kind words and wonderful review Kizzy. Kay is a treasure! We're grateful to be your State Farm Agency as we advise you with your insurance & financial needs. "
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Amanda Hauptfleisch

January 28, 2025

5  out of  5
rating by Amanda Hauptfleisch
"Kay was very helpful with adding my son to my policy and working with me to get the best coverage and discounts possible."
We responded:
"Amanda, thank you for your amazing review. We are honored to have you as a client, and we're delighted that you had a fantastic experience with us. Your loyalty is greatly appreciated."
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9801josh

January 27, 2025

5  out of  5
rating by 9801josh
"Andrea is a pleasure to talk to. Very polite, professional, and helpful!"
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Talia Howard

January 27, 2025

5  out of  5
rating by Talia Howard
"I had an amazing experience working with Kay at State Farm! From the moment I reached out, she was professional, knowledgeable, and incredibly friendly. She took the time to explain all my options in detail and made sure I fully understood my coverage. Kay was patient and answered all my questions with clarity and kindness, making the entire process smooth and stress-free. Her customer service skills are top-notch, and she truly goes above and beyond to help her clients. I highly recommend Kay to anyone looking for outstanding service at State Farm!"
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Mike Febles

January 24, 2025

5  out of  5
rating by Mike Febles
"We've always had a positive experience with our State Farm agent since they took ove from previous agent, Mary Andrews. Andrea was very helpful today during our annual check-in. Hope not to have to contact them often, but glad to know they're easy to get a hold of and pleasant to deal with."
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rebecca Satterfield

January 23, 2025

5  out of  5
rating by rebecca Satterfield
"CALLED TO GET SOME QUOTES ANDERA WAS VERY POLITE AND INFORMATIVE SHE ANSWERED ALL MY QUESTIONS IN A VERY PROFESSIONAL MANNER WILL BE CONSIDERING GETTING A POLICY HERE BECAUSE OF ANDERA’S AWESOME CUSTOMER SERVICE"
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Rebekah Michaelson

January 23, 2025

5  out of  5
rating by Rebekah Michaelson
"This lovely lady Andrea Sulier is great at communication, wonderful customer service. Intentive, thoughtful. Thank you for all your help. Definitely will be going to her for all My questions"
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Justina Sampson

January 23, 2025

5  out of  5
rating by Justina Sampson
"I spoke with Andrea and she was super nice and informative about all of my options. Great customer service!"